Five years. Because that's how we built it.

The warranty covers manufacturing defects, such as issues with the movement, hands, or dial. If a defect occurs within the warranty period, we'll repair your watch.

Detailed Warranty Terms: 

1. Swiss Military by Chrono watches are manufactured in Switzerland (Solothurn) and carry the SWISS MADE quality seal.
2. The SWISS MILITARY by Chrono warranty policy is automatically in effect upon purchase of any SWISS MILITARY by Chrono product.
3. SWISS MILITARY by Chrono grants a 5-year warranty against manufacturing defects starting from the date of purchase on all watches. This warranty guarantees the buyer that our products meet the standards of usability, reliability and durability.
4. The warranty guarantees for the conformity of all SWISS MILITARY by Chrono watches with EC directive 89/336 & standards EN 50081-1 and EN 50082-1 (Jan 1992) regarding electromagnetic compatibility.
5. Our watches contain battery-powered quartz movements and therefore fall under the category of electrical and electronic equipment. SWISS MILITARY by CHRONO products are in accordance with the provisions of directive 2011/65 EU on restrictions of the use of certain hazardous substances in electrical and electronic devices. They are also subject to the WEEE directive 2012/19/EU. 
   SWISS MILITARY by Chrono is registered accordingly. Information on the proper disposal of old devices and batteries can be found on the packaging as well as in our privacy and disposal information.
6. The warranty only applies to products that are bought on our website swissmilitarywatches.ch or through one of our official retail channels.
7. To make a warranty claim, the buyer must present the original purchase documentation received from our website or an official retailer.
8. The warranty ensures the restoration of the watch's functionality in the event of a valid warranty claim. Claims for damages or exchange are excluded, unless the mandatory liability exceptions regulated in our General Terms and Conditions (intent, gross negligence, damage to life, body and health, Product Liability Act) apply.
9. Repairs must be executed by one of our certified repair centres.

This warranty exists independently of and without prejudice to your statutory warranty rights vis-à-vis the seller. The above warranty terms and exclusions concern exclusively the voluntary manufacturer's warranty and do not limit your statutory rights.

Not every mark from everyday wear is a warranty case. 

1. The warranty does not include parts such as the glass, the battery or the watch strap.
2. The warranty does not apply in case of: theft or loss, intentional damage, damages resulting from improper use such as scratching or falling, normal wear and tear, normal aging of the used materials or damages as a result of neglected care.
3. Signs of wear on the watch are considered normal traces of use.
4. The warranty becomes void if repair work or other interventions are performed on the product by unauthorized third parties.
   

Just a few steps and your watch is in the right hands. 

The easiest way is to contact a repair center near you: 

1. Have your proof of purchase and warranty card ready.
2. Find a repair center near you and contact them concerning the repair/warranty claim. 

You can also contact us directly and we will help you handle the issue: 

1. Have your proof of purchase and warranty card ready.
2. Contact us through the form at the end of this page and give us a brief description of what's wrong with the watch.
3. Let us work together on finding the perfect solution for your specific watch issue.